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Residents With Dementia

Always approach in a calm manner
Do not startle by approaching from behind
Establish eye contact
State your name and what your function is on every occasion
Explain tasks and thoughts in simple, easy to understand terms
Present one idea at a time
If necessary to repeat use the same words
Do not rush
Do not talk to resident as if they are a child
Use creativity in your approaches
Praise attempts
Demonstrate by an activity
If the resident becomes overwhelmed redirect
Avoid arguments
Be consistent
Provide reassurance